Technology Manager, Infrastructure

Company:  bambora

Victoria, CA, CA-BC V8T

At Bambora we are on a mission to create the most customer focused payments experience. Join our Oddly Human team in Victoria, BC, as the Manager of Infrastructure (Technology Manager, Infrastructure).


As the Manager of Infrastructure (Technology Manager, Infrastructure), you will lead a talented team responsible for the physical infrastructure and virtualization platform used to host our payment processing services.


This is a hands-on technical people manager role located in Victoria, BC, Canada. Since we make use of a broad range of technologies to build and operate services, the ideal candidate will have senior-level experience in an infrastructure management role and some experience leading a team.


Bambora’s services are operational 24 hours a day, 7 days a week, 365 days a year. In order to ensure SLAs are maintained, the Infrastructure team participates in a 24/7 on-call rotation, and you may be required to get involved.


What you will do:

  • Mentor, coach, motivate, and manage the performance of a team of technology professionals.
  • Recruit and retain talent for your team and sometimes other teams within Bambora.
  • Develop and manage your team’s roadmap and projects in alignment with the broader technology strategy.
  • Prioritize your team’s work according to business needs.
  • Develop and be accountable for your budget.
  • Manage an on-call rotation.

Who you are:

  • You have a post-secondary degree, diploma, certifications in an information technology-related discipline, or equivalent job experience.
  • You are fluent in English (written and oral).
  • You are motivated and passionate about what you do.
  • You have experience leading a team of individuals.
  • You enjoy coaching, mentoring and being there for your team.

You have experience with:

  • Enterprise grade hardware for compute, network, and storage.
  • Virtualization using VMware.
  • Network design and implementation.
  • Monitoring and alerting.
  • Incident management.


It would be great if you had: 


  • Experience with infrastructure as code, using tools such as Terraform, Ansible, and Git.
  • A strong grasp of Agile and DevOps principles and practices.
  • Experience with administration and automation of Windows and/or Linux-based servers.
  • Experience with payments, regulated environments, and audits (PCI, SOC).


Who we are:

Bambora is a global payments company that is dedicated to making payments easier, both for businesses and consumers. Founded in 2015, Bambora has challenged the payment industry by offering businesses everything they need to accept payment online, in one package with transparent pricing.

Today, Bambora helps over 125,000 merchants in 65 different countries accept payments, and 3,000 new merchants join every month. Bambora handles transactions worth 80 billion CAD annually, and since 2017, Bambora is part of Ingenico Group, one of the world’s largest payment companies. At Bambora we are Bold, Passionate, Responsible, and Collaborative - and we are all Oddly Human in our own way!

Life in the Zoo:

Welcome to our Zoo! It’s so nice to meet you. We boast an award-winning culture, with a strong set of internal values; but it’s humility and curiosity that guide our everyday interactions.

As a Bamborian you’ll experience:

An innovative employer funded approach to health and wellness through our benefits provider, League. We want our Bamborians to associate work with wellness. To make that happen we offer a Health Spending Account, Lifestyle Spending Account, dental and prescription coverage, RSP contributions matched by Bambora, life insurance, and free wellness events throughout the year.

The Zoo is a place where you can be you at work and out in the world – Be Bold! Flexible work hours. Sick time. Top-up for Parental Leave. You get the gist. We got you.

We believe at Bambora that if you take the time just to Be, you’ll be an even better Bamborian

Please note: due to COVID-19 most Bamborians are continuing to work remotely for the foreseeable future. We are currently in a phased return to the office, and employees are permitted, if they/their Manager desire, to return to working in the physical office.