Self-Service sales leader 1

Date: 22 nov. 2023

Lieu: Suresnes, FR, 92150

Entreprise: Ingenico

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.




JOB TITLE:   Self-Service Offer Leader

ORGANIZATION:       Ingenico TSS

BASED AT:   Paris or European capital

TRAVELS:   Frequent as required



As the Self-Service Offer Leader, you lead the Self Service offer within the dedicated Self-Service team and contribute directly to self-service global sales.


It is a multidisciplinary and sales-oriented role


You have and maintain a full 360° vision of the available offer including unattended terminals, software and services.


You will support this vision with local sales teams involved in Self Service business, like – but not limited – vending, parking, transport, EV charging, petrol, retail).


In this role you will work closely with the global and regional product marketing and sales teams.


This role will also be responsible for identify and specify new offer opportunities coming from customers, partners or internal teams and which can generate value for Ingenico.


The Self-Service Offer Leader will be involved in sales actions: prospections, technical answers in commercial proposals and presentation/submission of the offers


In this responsibility, you will work in a matrixed team environment, influencing internally as well as externally. This is a visible position, focused on growing the self-service business. Success in the role will be evidenced by the breadth and depth of solutions proposed, the achievement of annuals sales and business success ratios


REPORTING TO: Head of unattended vertical business / part of Global Sales team


  • Perfect 360° knowledge of what is available for sales, where and when (terminal, software and services)
  • Qualification of all kinds of requests about self-service and ability to translate it in offer proposal
  • Specification of specific requests and assessment with internal marketing and professional services teams
  • Be proactive in offers’ evolution according to main market’s trend or customers’ requests
  • Technology watches active on competition's offers
  • In charge of technical responses for main tenders
  • Participation in the presentation of offers to customers (sales activities, webinars, exhibitions, events…)
  • Presentation to internal teams (webinar, training)
  • Coordinate the involvement of relevant Ingenico’s teams (support, service, management) in order to meet partners’ expectations, performance objectives and resolve partner related issues
  • Work closely with the GSD organization team to ensure the local implementation of new offers into the respective vertical markets globally, to identify gaps and new requirements for the vertical and to optimize deliverables.



Key Performance Objectives/Indicators:

  • Annual Self Services sales
  • Business success ratio
  • Offer availability according market’s requirements


Competency/Skill requirements:

  • At least 10 to 15 years of experience in managing and selling complex hardware and software offers.
  • Solid experience in selling services and recurring revenues generation
  • Previous experience working in payments, technology, FinTech, and B2B
  • Demonstrated ability to develop, communicate and implement offer business, product and marketing plans, with proven experience in new offer commercial launch, market segmentation techniques, market research and tools analysis
  • Proven ability in commercial presentation and management of complex, high value revenue opportunities at all levels of management in multinational business organizations
  • Experience in building and maintaining relationships with internal and external commercial and marketing teams
  • Experience working globally in a highly matrixed environment, able to travel internationally up to 10% of the time


BehaviourAL skills:

  • Expert of Ingenico's offer, able to thrive in a fast-paced, dynamic work environment
  • High spirit of synthesis and pedagogic capabilities to share easily the vision of Ingenico's offer
  • Listening capabilities with an ability to understand, analyse and manage complex subjects
  • Self-starter able to manage priorities and work with a high degree of autonomy in a matrix organization
  • Ability to coordinate effectively with people (internal/external) across geographically diverse cultures
  • Great ability to lead and execute project plans
  • Excellent interpersonal, relationship-building and client-facing skills, able to be credible to the key client contacts and decision makers
  • A strong team player and contributor to the success of the team



  • Excellent communication and presentation skills (both written and oral) in English are required.
  • French, Spanish, or Portuguese are a plus


you will work for a company that does everything possible to help you develop your potential and grow professionally (through personal development programs and training).

You will have access to a wide range of benefits including profit sharing, vacation bonuses and other interesting benefits offered by the Works council.


Ingenico is proud to be an equal opportunity employer. We do not discriminate on the basis of religion, color, ancestry, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, disability status or other legally applicable protected characteristics