Self-Service sales leader

Date: 22 nov. 2023

Lieu: Suresnes, FR, 92150

Entreprise: Ingenico


Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.





JOB TITLE:   Self-Service Sales Leader

ORGANIZATION:       Ingenico TSS

BASED AT:   Paris or European capital

TRAVELS:   Frequent as required


The self-service sales leader defines and implements the sales plan in accordance with the self-service strategy.


As the Self-Service Sales Leader, you animate and coordinate the Global Self-Service sales within the dedicated Self-Service team and contribute directly to self-service global sales.


It means a animation, coordination, support and reporting role with local sales teams in charge of self-service sales.


You have and maintain a full 360° vision of the sales activity in all regions (NAR, EMEA, APAC and LAR)


You will be in touch with local sales teams involved in Self-Service business, like – but not limited – vending, parking, transport, EV charging, petrol, retail.


This role will also be responsible for identifying and qualifying new business opportunities coming from customers, partners or internal marketing & sales teams. He can make the link between prospects or international customers with the local Ingenico sales teams.


The Self-Service Sales Leader will be involved in sales actions: prospections, commercial proposals, and presentation/submission of the offers, as support of local teams


The self-service sales leader



REPORTING TO: Head of unattended vertical business / part of Global Sales team


  • Definition of the global sales plan and commercial guidelines (especially for prices)
  • Perfect knowledge of sales activity in all regions and countries
  • Periodical meeting with local sales teams about sales activity, account reviews, Q&A
  • Periodical reporting to the management of sales activity and main trends
  • Qualification of sales requests coming from main customers or from local team.
  • Ability to translate these requests in commercial proposal
  • Active support for local sales teams for the main tenders
  • Definition and participation in commercial prospecting actions
  • Participation of sales events (exhibitions, events, webinars…)
  • Implementation of commercial partnerships to develop self-service sales
  • Technology watches active on competition's offers & prices



Key Performance Objectives/Indicators:

  • Annual Self-Service sales in term of quantity (terminals), global revenues, and margin
  • Business success ratio
  • Revenues beyond terminals sales (additional services, professional services…)
  • Global market share evolution


Competency/Skill requirements:

  • At least 10 to 15 years of experience in indirect sales of complex solutions (hardware, software, services)
  • Perfect mastery of complex solution sales cycle: prospecting, qualification, proposition, presentation, negotiation and closing
  • Solid experience in animation of an international sales network (building and maintaining relationships)
  • Demonstrated ability to develop, communicate, implement and follow sales plan
  • Proven ability in management of high value revenue sales opportunities at all levels of management in multinational sales organizations
  • Good knowledge (functional and technical) of each vertical of self-service market  
  • Previous experience working in payments, technology, FinTech, and B2B
  • Experience working globally in a highly matrixed environment, able to travel internationally up to 15% of the time
  • Very good knowledge of Salesforces



BehaviourAL skills:

  • Expert of sales in self-service market, able to thrive in a fast-paced, dynamic work environment
  • Capability to apply the sales self-service strategy and main sales guidelines across Ingenico’s countries
  • Ability to convince both internal sales and customers
  • Listening and animation capabilities to manage international internal sales teams without hierarchical link
  • Adaptability to work with local sales teams on large tenders and/or large contracts
  • Excellent interpersonal, relationship-building and client-facing skills, able to be credible to the key client contacts and decision makers
  • A strong team player and contributor to the success of the team



  • Excellent communication and presentation skills (both written and oral) in English are required.
  • French is a plus


You will work for a company that does everything possible to help you develop your potential and grow professionally (through personal development programs and training).

You will have access to a wide range of benefits including profit sharing, vacation bonuses and other interesting benefits offered by the Works council.


Ingenico is proud to be an equal opportunity employer. We do not discriminate on the basis of religion, color, ancestry, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, disability status or other legally applicable protected characteristics