Account Manager - Payments

Date: Jul 1, 2021

Location: Auckland, NZ, 1010

Company: Ingenico

Account Manager – Payments

  • Innovative and dynamic leader in payments
  • Create meaningful customer experiences in an ever-changing environment
  • Great culture, great perks and flexible working options.


At Paymark we make it easy for New Zealanders to get on and do what’s important, every day. Today our payments network is so enshrined in the kiwi way of life that whether you’re buying an ice-cream at the beach or making a major purchase, chances are you’re using a payments card and Paymark is behind the scenes processing your transaction. Paymark EFTPOS is so deeply embedded in NZ that to date we have put through over 16 billion transactions, worth an estimated $700B, and worked with over 120,000 businesses. While Paymark currently has a 75% share of payment transaction processing in NZ, the future poses significant opportunities and threats. 


       Here's where you come in! We need you to retain and grow our key customers (some of NZ’s largest and most important businesses) by understanding their needs and ensuring Paymark delivers solutions to meet those needs. You’ll create long-term trusting relationships and high levels of customer satisfaction, you’ll develop new business opportunities from existing clients, and to actively seek new external sales opportunities. You’ll also be accountable for growing existing services and expanding new business solutions across the full breadth of the Paymark portfolio offerings. 


What you’ll be doing:

  • Be responsible for maintaining and driving sales growth with our strategic clients
  • Develop and build client relationships at all levels of assigned organisations
  • Identify and develop incremental opportunities that result in profitable revenue growth for Paymark
  • Lead the development of winning sales strategies including pricing, negotiations and leveraging the key relationships within accounts
  • Lead the regular service performance reviews and conducts regular meetings with clients and delivery teams
  • Promote advocacy and excellent client satisfaction through a clear and structured relationship management approach.


What we need you to be good at:

  • 5+ years in successful strategic account management roles in either Financial services, Fintech, or ICT industries, preferably in the NZ market (but not essential).
  • Demonstrable business acumen and a proven track record of success selling solutions to corporate and/or enterprise organisations.
  • The ability to establish relationships with key stakeholders at all levels of across multiple industry sectors.
  • Excellent communication skills. 
  • Electronics payment experience is preferred but not essential.


Some domestic travel will be required.


What’s it like to work here?!

Well we pride ourselves on having a great culture here, we look after our people with a comprehensive wellbeing programme, birthday leave, and subsidised onsite massages (I know right!).  We also recognise and reward a job well done and enjoy many social events to celebrate success. We’ve got exceptional people working here – rest assured you’ll be joining a talented and fun bunch of people, who help make this a great place to work.  


Paymark is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you have any health-related issues that we might need to accommodate, please let us know. Our recruitment decisions are based on the needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.