Business Analyst

From the bustling streets of Tokyo, to the quaint local shops in London, we make your everyday purchases simple and seamless. Ingenico is not just a company, we’re the invisible link that connects you with the things you love. We're not just for the big players - we aim to cater to everyone, including retail, banks, payment companies and more! Innovation is the heart of our culture and fuels our drive to shape the future of commerce. We're sparking change and crafting cutting-edge solutions for a global audience. At Ingenico, we stand for trust, sustainability, and empowering and developing our employees.

Whether you're skilled in software development, product management, sales, or finance for example, we invite you to join our teams. If you're eager to leave your imprint on the fintech world, we're committed to helping you make it happen.

JOB PURPOSE/MISSION:

As a Business Analyst, you will be responsible for analyzing business needs, evaluating payment solutions, and recommending strategies to enhance product performance and customer satisfaction. You will collaborate with internal teams, vendors, and clients to define requirements, ensure the successful implementation of payment terminal solutions, and drive improvements to meet the evolving demands of the payments industry.

KEY RESPONSIBILITIES:

• Gather, document, and analyze business requirements from stakeholders
• Translate business needs into clear technical requirements for development and implementation teams.
• Work with project managers, product owners, scrum master to create project plans, define scope, and set priorities for the development.
• Assist in the creation of test plans and ensure proper testing
• Work closely with customers and vendors to identify pain points and develop solutions to enhance product usability and reliability
• Participate in business requirements review sessions with the peers and business users

SKILLS/COMPETENCY SPECIFICATION

Competency/Skill Requirements:

• Strong analytical skills
• Solid understanding of the payment lifecycle on software integration and transaction processing.
• Proficiency with business analysis tools such as Confluence and JIRA

Special Requirements:

• Experience in the payment industry
• Experience with Automation testing
• Knowledge of payment standards (EMV, NFC, ISO 8583, etc.)
• Behaviour skills:
• Focus on getting things done
• Good communication towards both internal and external stakeholders

Languages:

• Fluent English required

Education Qualifications / Experience Requirements:

• 5+-yr experience
• Bachelor or Master’s Degree in Computer Science, Information Technology or Computer Engineering

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn