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Solutions SW Developer

Date:  Mar 10, 2023
Company: 
Location: 

Bogota, CO, 111111

.

Job Purpose/Mission:  

 

Provide development and support on products and services. Maintain internal development & support servers.

 

Principal Responsibilities of the Position:

  •     Respond quickly to reported issues;
  •     Develop and Maintain Estate Manager, Corcovado and other JAVA based solutions in the region 
  •     Interact with CUSTOMERS and PROVIDERS when needed to help solving issues and/or implement new features;
  •     Keep organization and documentation on all services Infra Environments & Development Support;
  •     Stay up to date with products/services being deployed in the Region;
  •     Maintain internal/external solutions servers/services;
  •     Maintain internal Development Support servers/services (wiki, version control, ticket system, etc);
  •     Provide operation/support reports;
  •     Interact and lead Level 1 support when needed;

Key Performance Indicators :

 

  • Customer satisfaction – internal & external;
  • Smoothness on Development Support servers operations;
  • Level of Organization & Documentation of Development Support environments;

    Quality of provided reports

 

 

Behaviour skills:

  • Self-motivated with a high degree of initiative requiring minimal management direction
  • High levels of professionalism & business ethics

 

Languages :

  • English Advanced/Fluent;
  • Portuguese – Desirable, not a blocking point.

 

Computer/IT Skills:   

 

  • Data base (MySQL, MSSQL, Postgres, ODBC);
  • WEB (JAVA, Apache, Tomcat, PHP);
  • Operational Systems (Linux Based, Microsoft);
  • Basic Networking;
  • Basic telephony awareness

Education Qualifications / Experience Requirements :

  • 3+ years of experience with software development and customer support;
  • Technical / Bachelor degree (Bachelor Of Science).

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

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