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Infrastructure Site Reliability Engineer

Date: 
Company:  ingenico group
Location: 

Bruxelles, BE, 01200

Infrastructure Site Reliability Engineer , Permanent Contract,
Zaventem, Belgium  

Shape the future of payments for sustainable and inclusive growth.

 

At Ingenico Retail, a division of Ingenico Group, we build payment solutions for the new world of commerce. We believe every person and business on the planet is on a growth journey, and we’re here to make that journey faster and simpler. We combine the opportunities of a global company with the culture of a startup. We actively promote inclusion and diversity, not only to benefit our people and the communities we’re in, but also to fuel our innovation. Here, you’ll forge your own path to success, be valued for who you really are, and recognized for what you deliver. Want to take the next step in your growth journey? Let’s talk.

 

A day in a life:
 

As System Engineer you will join a fun, dynamic, young and multicultural team with a work hard, play hard mindset to drive our business to unknown heights. The combination of empowerment and team spirit is what defines the Ingenico ePayments environment, to make it work in a fast-paced, growing industry!
 Your main responsibility is to maintain and improve the Ingenico Global IT infrastructure (production and non-production) together with your colleagues. You have to make sure that our payment platforms keeps up availability, manageability and performance despite of the continuously increasing business requirements and growth.
 
After an internal training period about our products and services, you will be an Global Infrastructure System Engineer allowing you to:

  • Run and maintain the corporate and the 24x7 production environment, across multiple data centers and involving hundreds of servers
  • Design, implement and improve the system management tools, including system health, performance monitoring for a 24x7 environment
  • Be able to identify which latest trends and technologies might have fit with our environment and its requirements
  • Empower standardization in our environment and perform automation of operational tasks where possible
  • Take the availability, integrity, security & recoverability of IPS’s infrastructure as a personal objective, assure it is compliant with our business requirements and SLA and propose solutions/evolutions to improve this objective
  • Perform project related to our environment with a focus on increasing reliability, performance, availability and scalability of our infrastructure

 

Your challenges:

  • Ensuring the compliance of our infrastructure with the highest level of security imposed by our sensitive business activities and industry standards (Payment Card Industry Data Security Standards),
  • Sizing the infrastructure while foreseeing the growth of the number of transactions processed by our payment services platform (>50% yearly) and of the number of services provided,
  • Planning the capacity of our infrastructure for the next 3 years, under specific and complex constraints, to sustain unattended and sudden peaks of transactions (web ticketing sales, online donation, e-commerce limited-in-time promotions,…)
  • Keeping our platform constantly up-to-date while respecting the ‘zero down-time’ expectations of our worldwide spread customer base, tolerating no ‘system maintenance’ even during night or week-end.

 

What you will bring to the team:

  • Higher education in IT/Engineering or equivalent by experience
  • Excellent level of English, fluency in French and/or Dutch is an asset
  • Security minded and, ideally, already involved in the implementation of security standards (PCI-DSS, ISO)
  • Knowledge of Site Reliability Engineering, Agile and Kanban and DevOps culture and mindset would be an asset 
  • Mature and accountable
  • Strong analytical skills, problem solving ability
  • Stress resistant capability
  • Thorough, methodical and business minded

 

What experience you will need:

  • For this challenging IT function, we need a talented and passionate System Engineer with at least 6-7 years of experience in IT
  • Last 3 years spent in projects and evolution of an IT infrastructure in a mission critical environment with 24/7/365 availability requirements
  • A proven experience in System:
    • Automation & CI/CD by scripting and programming (Powershell or equivalent)
    • Most recent MS Windows Server and Active directory administration
    • Virtualization (VMWare ESX)
    • SAN storage (HP/EMC)
    • System Monitoring
    • Optional: Microsoft DSC, Terraform, Puppet, hardening of systems, Linux knowledge
  • Practical experience working with an IT Service Management framework like ITIL

 

 

You might already know about us but here is Ingenico’s resume:

Ingenico Group is shaping the future of payments for sustainable and inclusive growth. As a global leader in seamless payments, we provide merchants with smart, trusted and secure solutions to empower commerce across all channels and enable simplification of payments and deliver customer promises. We are the trusted and proactive world-class partner for financial institutions and retailers, from small merchants to the world’s best-known global brands. We have a global footprint with more than 8,000 employees, 90 nationalities and a commercial presence in 170 countries. Our international community of payment experts anticipates the evolutions of commerce and consumer lifestyles to provide our clients with leading-edge complete solutions wherever they are needed.

 

At Ingenico Retail, a division of Ingenico Group, we build payment solutions for the new world of commerce. We believe every person and business on the planet is on a growth journey, and we’re here to make that journey faster and simpler. We combine the opportunities of a global company with the culture of a startup. We actively promote inclusion and diversity, not only to benefit our people and the communities we’re in, but also to fuel our innovation. Here, you’ll forge your own path to success, be valued for who you really are, and recognized for what you deliver. Want to take the next step in your growth journey? Let’s talk.