Global Process Owner AR-AP

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

Scope

At Ingenico, we are entering a decisive phase of our global Finance transformation. To ensure we keep full ownership of our end-to-end processes while partnering with Genpact on operations, we are appointing Global Process Owners (GPOs) for AP and AR.

This is a unique opportunity for Finance professionals who want to influence how a global organization operates — and to play a central role in standardization, simplification, digitalization, and performance.

GPOs don’t run the process — they design how it should run.

They are process leaders, change enablers and strategic business partners. If you want to have a concrete impact, drive transformation across continents, this role is for you.

Key responsibilities

As a Global Process Owner, you will own the end-to-end process design and governance for your stream (AP / AR) working closely with Genpact GPOs and transformation teams, Ingenico FinanceOps teams, cross-function stakeholders (Sales Admin, Procurement, Ops, Int Control, IT…), Group Finance leadership. You will take care of :

• Process Ownership & Governance - Define global standards, policies, and procedures, and ensure consistent execution across all regions while providing clear guidance to stakeholders.

• Performance & Continuous Improvement - Monitor performance through KPIs and drive efficiency improvements in collaboration with internal teams and external operations partners.

• End-to-End Process Design & Standardization - Design harmonized end-to-end processes, simplify ways of working, and embed best practices and industry standards.

• Compliance & Risk Management - Ensure compliance with internal controls and external regulations, and proactively identify and mitigate process risks.

• Technology, Automation & Data Enablement - Identify automation opportunities, deploy digital solutions with IT and partners, and leverage data and analytics for better decision-making.

• Stakeholder Engagement & Change Leadership - Act as a key interface between operations, transformation teams, and leadership to drive adoption of new ways of working.

• Capability Building & Team Empowerment - Develop process knowledge and discipline through training, knowledge sharing, and continuous learning.

• Promote continuous learning and process discipline.

Your profile

Technical skills :

• Strong expertise in AP, AR processes (or strong Finance transformation exposure).

• Experience in process design, standardization, or continuous improvement.

• Understanding of automation, digital tools, workflow systems, and data.

• Solid knowledge of internal controls and compliance requirements.

• Experience working within an organization partnered with an outsourcing or shared services provider (BPO) is a plus.

• Fluency in English (TOEIC > 900).

Other meaningful skills :

• Natural leadership and ability to influence without authority.

• Excellent communication skills: able to simplify complexity for diverse audiences.

• Strong analytical mindset and problem-solving skills.

• Resilience, curiosity, and appetite for transformation.

• Ability to engage teams through change and drive consensus.

Why join us ? 

• Drive global Finance transformation by shaping end-to-end processes at enterprise level.

• Own and design processes, with real governance and strategic influence.

• Work at the center of standardization, automation, and digitalization, in close collaboration with IT and operations teams.

• Gain strong visibility and impact with global stakeholders and leadership.

• Build a highly valuable transformation skill set in a truly international environment.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn