Solutions Engineer

WELCOME TO INGENICO  

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.

With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

ABOUT THE ROLE & TEAM

Solutions Engineer with extensive experience of payment terminals and industry standards, with good interpersonal skills to liaise with various internal company teams and external clients.

 WHAT YOU’LL DO

• Understand customer needs, analyze them and define requirements for new projects.
• Prepare technical specifications in English and/or Spanish detailing each stage of the project.
• Visit customers if necessary for the correct preparation of specifications.
• Analyze the technical feasibility.
• Clarify technical doubts. Identify new project demands and change requests in current projects and services.
• Be aware of payment market information, trends and competitors.
• Identify new opportunities for providing new services to the clients.
• Interact with the Development team to pass on technical information received by customers.
• Accompany and assist the sales team with technical visits to customers.

ABOUT YOUR SKILLS

• ISO8583 messaging handling.
• Knowledge of the EMV standard for card reading.
• Knowledge of cryptography (Data encryption with Master Session, DUKPT using 3Des or AES).
• Identification and knowledge of the Data Security Standard for the Payment Card Industry, PCI DSS (Payment Card Industry Data Security Standard).
• Managed connections with Socket.
• Knowledge of payment standards such as Reversals, Cash Closing, Batch Upload, Advice.
• Good communication (Good oral and written communication).
• Planning and organizing.
• Teamwork.
• Service-oriented.
• Result-oriented Analytical view.
• Quick and logical problem resolution.
• Flexibility: being able to adapt to different clients and projects
• Computer Science, Computer Engineering, Systems Analysis and Development, Systems Engineer, Telecommunications Engineer, Electronic Engineer or related careers.
• Years of professional experienced required: at least 3 years.

AAP/EEO Statement:

lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.