Warehouse Operations Data Analyst

Date: Jul 22, 2026

Company:

Location:

Milano, IT, 20157

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

This role combines application development, database management, and data analytics skills to ensure reliable data, efficient tools, and meaningful KPIs that support and monitor operational performance across the organization.

Main Responsibilities

Applications & Systems Development

Manage, maintain, and develop internal applications used by the ITA Hub.
Implement new functionalities and continuously improve existing tools.
Develop and maintain MySQL databases supporting business applications through PHP development.
Ensure the reliability and efficiency of internal systems and tools.
Provide user support and troubleshoot operational issues when required.

Data Analysis, Reporting & KPI Management

Collect, process, and analyze data from company systems and operational processes.
Develop KPIs to monitor logistics and warehouse performance, including cost recharges, carrier performance, and internal process efficiency.
Develop and maintain dashboards and reports using Power BI and Excel.
Prepare regular reports, analyses, and presentations for management.
Ensure the quality, consistency, accuracy, and reliability of data used in business decision-making.
Collaborate with cross-functional teams to identify opportunities for process improvement and implement innovative solutions.

Requirements

Education & Experience

Bachelor's or Master's Degree in Management Engineering, Computer Science, Data Analytics, or a related field.
Recent graduates are welcome to apply.
Alternatively, a minimum of 2 years of experience in a similar Data Analysis, Reporting, Business Systems, or Programming role.

Technical Skills

Advanced knowledge of Microsoft Excel.
Good knowledge of Power BI.
Good knowledge of SQL / MySQL.
Experience developing and maintaining applications using PHP.
Familiarity with relational databases and data management principles.
Knowledge of SAP is considered a strong advantage.

Languages

Fluent Italian (mandatory).
Good command of English (mandatory).

Personal Skills

Strong analytical and problem-solving mindset.
Ability to work independently and manage multiple priorities.
Strong attention to detail and data accuracy.
Collaborative attitude with excellent stakeholder management skills.
Proactive approach and continuous improvement mindset.
Willingness to learn and grow within an evolving logistics environment.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn