Account Manager

Date:  Sep 19, 2023

Ratingen, DE, 40880


Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  


Your tasks


  • Main contact person in day-to-day business for a number of new and existing customers. Drive opportunities, customer relationship management, order management, and reporting
  • Coordination between customers and employees as well as the Ingenico senior management
  • Proactively identify opportunities to deepen and broaden the business base for relationships with the customer base. Strategic analysis of customer and market offerings and proactive identification of business development opportunities
  • Responsibility for the implementation of customer data and information in the CRM tool
  • Initiate and manage conference calls and meetings with a full range of customer contacts and different levels of service. Introduction of new products to the partners.
  • Effectively communicate Ingenico's market/value proposition, accurately interpret customer needs and propose appropriate solutions for validated customer needs.
  • Development of customer loyalty-specific concepts and offers.
  • Identification of sales potential and the acquisition of new customers


Your profile


  • Completed commercial vocational training or comparable qualification.
  • Several years of professional experience in sales desirable, ideally in the payment industry
  • Confident demeanour and business fluent conversational skills
  • Good knowledge of English and German
  • Very good PC skills (MS-Office standard products)
  • Willingness to travel, ability to work under pressure and flexibility.




As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, colour, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

We want to adapt our processes and create a safe work environment that welcomes everyone.

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