HRIS Specialist (SAP SuccessFactors)

Date: Jul 7, 2026

Company:

Location:

Sofia, BG, 1407

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The HRIS team is responsible for managing, deploying, and continuously improving the Group’s HR tools and processes (Recruitment, Performance Management, Learning, Compensation, Personnel Administration, etc.).

Reporting to the HRIS Manager of the Ingenico Group, the HRIS Specialist is responsible for serving as the subject matter expert for the HR Information System (SuccessFactors) and leading the implementation of new HR initiatives, processes, and tools.

In this role, the HRIS Specialist will be responsible for the HRIS at a global level, act as the Single Point of Contact (SPOC) for system-related matters, and lead enhancement and optimization projects aimed at improving operational efficiency and user experience.

Key Responsibilities

Own the operational management and project delivery of HRIS tools.
Translate business requirements into clear and actionable technical specifications.
Prepare and execute the technical setup of annual HR cycles within the HRIS (Performance Reviews, Goal Setting, Compensation Reviews, Bonus Processes, etc.).
Audit the HR Information System and identify opportunities for improvement.
Anticipate, document, and implement SuccessFactors biannual releases, including new features, enhancements, and business recommendations.
Collaborate with internal teams to develop solutions that automate and secure HR processes.
Implement process improvements and HR policy changes to optimize operational efficiency and user experience.
Serve as the recognized global HRIS expert and system administrator.
Ensure system security, user access and permission management, as well as data integrity and maintenance within the HRIS.
Build and maintain trusted relationships with IT teams and implementation partners to ensure reliable and high-quality deliverables.
Work closely with HR teams to improve operational effectiveness.
Design and deliver training programs for HRIS users.
Identify, analyze, troubleshoot, and resolve technical issues while ensuring proper follow-up.
Lead various projects aimed at expanding and enhancing the functional scope and capabilities of the HRIS.

Profile and Skills

At least 4 years of experience in SuccessFactors administration and configuration.
Advanced expertise in the Employee Central module is required; experience with additional modules is a strong advantage.
Previous experience in Human Resources would be appreciated.
Strong Excel skills are a plus.
Ability to understand, speak, and write English in an international environment.
Strong attention to detail, organizational skills, and a rigorous approach to work.
Fast learner with a continuous improvement mindset and a strong willingness to develop new skills.
Enjoys teamwork and cross-functional collaboration.

Our benefits:

25 days of paid annual leave
Additional health insurance
Annual performance bonus
Re:benefit monthly budget for flexible perks
Birthday benefit with 1 extra day off in your birthday month plus 102.25 eur re:benefit credit
Volunteer time off
Referral bonus program
Parental benefit with extra support when you become a parent while at Ingenico
Work from home opportunities after probation
Access to linkedin learning
Corporate discounts
Cozy office close to a subway station
Fresh fruits and nuts in the office

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
We want to adapt our processes and create a safe work environment that welcomes everyone.
To learn more about what it's like working inside Ingenico, follow us on LinkedIn
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