Product Manager

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

Job summary

We are seeking an experienced Product Manager to join our Global Core Platform Team.This is a unique opportunity to take ownership of aspects of the platform roadmap, focusing on enhancing its operability and configurability. As a team we focus on key areas including user management, service and app configuration, provisioning, billing and subscriptions, non-functional requirements, single sign-on (SSO), observability, alerting, and more.This role requires expertise in developing enterprise-grade B2B SaaS products and due to the technical nature of this position, some prior experience as a developer would be an advantage, although not essential.

Responsibilities

• Partner with domain-focused product managers to deliver the platform's configuration engine, ensuring a highly extensible solution with a UX that will delight all clients
• Collaborate closely with development teams, designers, and architects to solve problems together and deliver features efficiently.
• Articulate your vision for new features through clear presentations and unambiguous documentation, empowering POs and their engineering teams to deliver at speed.
• Engage with technical audiences, both internal and external, to validate API designs and ensure an exceptional developer experience.
• Prioritize product requirements effectively, balancing impact and reach and effort to drive the highest value features first.
• Employ a diverse set of strategies—such as user interviews, platform analytics, and market research—to uncover and validate requirements effectively.
• Provide regular updates to internal stakeholders, including executive teams, ensuring alignment and transparency across the product team.

Qualifications/Skills

• Bachelor’s degree in computer science or equivalent experience
• Strong preference for candidates with experience in building highly complex enterprise B2B SaaS products.
• Enjoys tackling complex topics and distilling those to find elegant generic solutions
• Ability to quickly assimilate new concepts and technologies.
• Fluent in English, with excellent communication skills, both written and verbal.
• Comfortable with remote work and virtual collaboration in a global context.
• Exceptional ability to communicate your vision clearly and effectively.
• Ability to focus on the detail and always committed to following through on issues to ensure nothing slips through the cracks.
• A proven ability to make progress and drive results even in the face of ambiguity. 
• Resilient, adaptable and opent to change.
• French at a professional level would be a distinctive advantage for this role, but not essential

Must-haves: Experience working with a B2B SaaS platform, experience dealing with complex requirements with many stakeholders to align.
Should haves: Evidence of resilience, working through a situation with ambiguous requirements, team player

Nice to haves: Experience of the Payments Industry, MDM platforms, IoT
Candidates might come from a B2B Fintech with a SaaS platform, square, adyen, sumup, dojo

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone.To learn more about what it's like working inside Ingenico, follow us on LinkedIn