UX/UI Design Manager

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

This is a hybrid role requiring regular presence in our Sofia office. 

1. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead a team of UI/UX designers in developing a scalable, cloud-based platform with a robust and adaptive design system.
• Oversee the creation and maintenance of a consistent design system, ensuring efficiency, accessibility, and reduced tech/design debt across all products.
• Act as the bridge between design and development to support long-term scalability and shared ownership, including component approval and roadmap planning.
• Set the vision for UI/UX assets (wireframes, prototypes, high-fidelity mockups) and drive adoption of system standards to ensure UI/UX consistency across teams.
• Align work priorities with developers to ensure design feasibility, timely delivery, and seamless implementation.
• Lead user research initiatives that guide cross-product design improvements and define clear user flows and use cases.
• Track key KPIs (system adoption, design/code duplication, accessibility, stakeholder satisfaction) and ensure effective communication with both technical and non-technical audiences.
• Improve team collaboration and agility through structured workflows, insight-driven design prioritization, and clear decision-making authority.

2. JOB REQUIREMENTS

• Education: Bachelor’s degree in related field.  Advanced degree is a plus.
• Specialization
• Qualification
• Work location in Sofia with minimum days per week in the office to manage employees in same location.
• Experience: Proven experience in a UI/UX design role [of at least 5 years] within an agile environment
  
  Professional qualifications:
  
  
• In-depth knowledge of UI design principles and best practices, including accessibility.
• Proficiency in Figma and its latest features. Storybook, Zeroheight, and Jira tool experience are a plus.
• Familiarity with working and contributing to an established design system.
• Familiarity with HTML, CSS & SASS. Understanding of React framework would be a plus.
• Understanding front-end development needs and how to manage a team with a strong design system implementation.
• Strong understanding of responsive design and cross-platform compatibility.
• Comfortable with remote work and leading virtual collaboration in a global context

      Soft skills:

• Team leadership skills and ability to prioritize
• Ability to quickly learn new concepts & technologies
• High communication skills, capable of articulating design concepts clearly and persuasively
• Strong problem-solving skills and collaboration skills with technical teams
• Fluent in English, with excellent written and verbal communication skills

      Our Benefits:

• • 25 days of paid annual leave

  • Additional health insurance

  • Annual performance bonus

  • Re:benefit monthly budget for flexible perks

  • Birthday benefit: 1 extra day off during your birthday month + 200 BGN added to your Re:benefit

  • Volunteer Time Off

  • Referral Bonus Program

  • Parental Benefit: Extra support if you become a parent while at Ingenico

  • Work-from-home opportunities after probation

  • LinkedIn Learning platform access

  • Corporate discounts

  • Cozy office close to a subway station

  • Fresh fruits and nuts in the office