Senior Product Owner

Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 7,500 people. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide.
We provide merchants with a comprehensive and innovative range of services and solutions that eliminate payment complexity and make purchasing quick, seamless and secure for consumers, whatever the sales channel or payment method.

Key Clients and Stakeholders:

• Customers (Banks and Acquirers)
• Product Owner
• Project Manager
• Account Lead
• Service Delivery Manager
• Test Manager / Test Lead
• Technical Lead / Solutions Architect
• Development manager/ Engineers
• QA Engineers

Purpose:

To build, transform and motivate high performing teams that are centre to R&D vision of delivering quality commercial solutions, at cost within promised timeframe.

Area of responsibilities:

• Build and maintain high performing agile product delivery teams.
• Continuously identify improvement items to uplift quality and productivity of the team.
• Serve as the voice of the customer and the primary customer advocate for the agile team, ensuring that the team backlog is aligned with customer and stakeholder needs.
• Collaborate with the Product Manager, Project Managers, customers, and other stakeholders to define and refine the features and user stories for the team backlog.
• Participate in team events such as daily stand-ups, sprint planning, sprint review, sprint retrospective, and team demos.
• Accept or reject the team’s work results and provide feedback to ensure that the team delivers value and quality.
• Work with other Product Owners, Release Train Engineers, to coordinate dependencies, share best practices, and resolve issues across the agile release train and solution train.
• Apply customer-centricity and design thinking tools to guide the team toward delivering solutions that are desirable, viable, feasible, and sustainable.
• Gather and document business requirements, epics, user stories, process mapping and, functional specifications.
• Help to build and maintain prioritised & refined product backlog across multiple initiatives
• Assist impact assessments and estimations across newer payments programs and initiatives.
• Support project transition through testing, implementations and into BAU.
• Identify improvement items to uplift quality and productivity.
• Proactively plan and address delivery risks.
• Ensure R&D delivery framework is adhered

Competences:

• Customer focus – Create and capture value. Empathetic about pain points and solutions provided.
• Strategic Focus - Ability to think within the box and outside the box. Organise the team around value. Make best decisions integrating values from different options.
• Agile Product Focus – Customer journey map, value creation, Devops, User experience design.
• People Focus – Develop and Motivate individuals and teams. Great collaborator and delegate with purpose.

Skills:

•   Facilitation
•   Analytical
•   Dynamic and meticulous
•   Creative problem solver
•   Inspire and get inspired.
•   Team player
•   Great collaborator and able negotiator
•   Product delivery and operations management (preferred)
•   Planning

Experiences:

• At least 10 years of experience as a Product Owner or similar lead role in a SAFe environment
• Payments experience is a plus
• Proficient in SAFe frameworks and methods, as well as Scrum, Kanban, and XP practices
• Experience in defining and prioritizing team backlog, writing user stories, and accepting work results
• Experience in collaborating with customers and stakeholders, and communicating effectively with various audiences
• Experience in working with distributed and cross-functional teams
• Excellent analytical, problem-solving, and decision-making skills
• Knowledge of agile tools such as Jira, Confluence, miro, PIPlanning.io.
• Experience as a product owner/product manager within financial services.
• Experience in leading a team of multi-talented people such as Developers, QA, Scrum master, Devops etc.,

Qualificiations:

• Bachelor’s degree in computer science, engineering, or related field, or equivalent work experience.
• Certified SAFe Product Owner (PO) or equivalent SAFe certification

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn