Junior Repair Engineer

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do. 

Position Summary 
We are looking for a Junior Service Center Repair Engineer to support repair technicians and service center operations in our Bydgoszcz service center. This entry‑level role is ideal for candidates at the beginning of their engineering or technical career who want to develop hands‑on repair skills, gain exposure to service center processes, and grow into more advanced technical or engineering roles over time. The position combines basic technical troubleshooting with administrative and support activities, with strong guidance and mentoring provided by senior engineers.

     Key Responsibilities

• Provide day‑to‑day technical support to repair technicians for standard and recurring repair issues.
• Assist with first‑level troubleshooting and escalate more complex problems to senior engineers when needed.
• Support repair documentation, work orders, and system updates related to repair activities.
• Help maintain accurate records of repairs, parts usage, and test results.
• Participate in process improvements by identifying inefficiencies and suggesting practical improvements.
• Assist senior engineers with data collection, basic analysis, and reporting related to repair performance.
• Follow established repair procedures, safety rules, and quality standards.
• Support audit preparation by gathering documentation and following defined audit processes.
• Collaborate with colleagues across the service center to ensure smooth daily operations.
  
  Required Qualifications 
  
  Education:
  
  
• Technical diploma or degree (or final‑year student) in Electronics, Electrical Engineering, Mechatronics, or a related field.
  
  Experience:
  
  
• 0–2 years of experience in electronic repair, technical support, production, or service center environment.
• Internship, apprenticeship, academic lab work, or vocational training is acceptable and encouraged.
  
  Technical Skills:
  
  
• Basic ability to identify and troubleshoot electronic hardware faults with guidance.
• Willingness to learn repair processes, tools, and testing equipment.
• Basic computer skills (ERP systems, ticketing systems, or repair databases are a plus but not required).
  
  Language Skills:
  
  
• Polish – fluent
• English – working level (reading documentation, basic communication)
  
  Preferred (Nice‑to‑Have) Qualifications:
  
  
• Exposure to electronic devices such as payment terminals, consumer electronics, or industrial equipment.
• Basic understanding of ESD safety principles.
• Interest in data, reporting, or process improvement (Excel familiarity is a plus).
• Motivation to grow into a specialized technical or engineering role.
  
  What We Offer:
  
  
• A junior‑friendly role with onboarding, training, and mentoring from experienced engineers.
• Opportunity to gain hands‑on experience with professional repair processes in a global organization.
• Flexible hybrid work model (3 days onsite per week).
• A stable entry point into an international engineering and operations environment.
• Long‑term development opportunities in repair engineering, quality, or technical support.
• A supportive team culture focused on learning, collaboration, and growth.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
We want to adapt our processes and create a safe work environment that welcomes everyone.
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