Business Transformation Intern

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

Come join a team that is transforming the way Ingenico does business ! We are looking for a analytical, dynamic and curious intern to work on various missions in the field of projects, solutions and services. You will bring your passion to support Ingenico's transformation journey as part of a 6 month internship starting in January 2025 . You will report to the Chief of Staff to the CEO and you will collaborate with senior team members on strategic initiatives and projects related to customer support, customer success, customer experience and professional services.

Key Responsibilities 

• Support the Professional Services team in planning, and coordinating projects, ensuring they are delivered on time and within scope.
• Collaborate with internal teams (e.g., product, engineering, sales, support etc)
• Monitor project performance and track key performance metrics (KPIs), ensuring internal alignment.
• Participate in meetings, taking notes, and preparing follow-up materials.
• Help in creating presentations, reports, and project documentation
• Conduct research on industry best practices and trends to support continuous improvement of project management processes.

Profile 

You are a student in a Master's degree from a top Engineering/Management school or University and are looking for an internship in Business transformation related topics. You speak English at a very good level and ideally also French. 

Important skills : 

• Stakeholder management
• Detail-oriented 
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Excellent communication and interpersonal skills.
• Interest in project management, client services, and fintech innovation.
• Proactive approach to problem-solving and good analytical skills
• Excellent skills in Excel and PowerPoint, SalesForce and Jira.
• Ability to work effectively in a fast-paced, dynamic environment.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone. To learn more about what it's like working inside Ingenico, follow us on LinkedIn