Change & Communications Specialist (Apprenticeship)

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

Scope

We are looking for a dynamic apprentice willing to join our Internal Communications & Change Team to support all the related internal communications, change management and engagement activities of Ingenico.

You will work directly with the Communications & Change team to help foster the business transformation across the globe and will also have interface with all perimeters and levels of the organization. You will also be fully integrated to the team and contribute to specific projects as needed on change management, culture and engagement initiatives that impact the overall organization.

 Responsibilities

• Help create and execute the internal communications plans worldwide, ensuring the proposed timeline and optimizing internal communications channels
• Support the planning and execution of people engagement initiatives and programs that have a global reach, sync with the global communications agenda (Learning initiatives, D&I activities, HR calendar events, etc)
• Participate in the creation of materials and resources to support people navigate and embrace organizational changes
• Contribute to the development of communication materials that articulate our vision, values and strategy, ensuring alignment with our culture and brand identity
• Develop, together with local committee (HR, Marketing, Facilities), targeted communications and engagement initiatives for the offices in France
• Coordinate the internal communications channels, such as internal emails, intranet, webinars
• Create accurate content for internal comms ecosystem and release it across planned channels, following full approval process (both in French and English)
• Help organize online seminars (define agenda, structure, logistics) at global and regional levels
• Create engaging communications to drive our key messages across all channels
• Help ensure that internal and external messaging has a consistent tone of voice, working in partnership with the Marketing community

Profile

You are studying marketing, communication or HR in a Business School or University and are looking for a 1 or 2-year apprenticeship contract (starting in September/October) in this field.

You are completely fluent in both French and English.

Required skills :

• Proficient in MS Office - Powerpoint, Word, Excel
• Able to work in a multicultural environment  
• Adaptable and able to evolve in a fast-paced environment
• Team player and hands on
• Curious and not afraid of raising questions and proposing different initiatives
• Innovative and solution oriented
• Strong written and communication skills (both in English and French)
• Design skills is a plus

More reasons to join us!

You will join a team of experts where you can quickly progress and enhance your skills in a positive atmosphere surrounded by colleagues attentive to your personal and professional development!

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn