Global Process Owner

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

Scope 

At Ingenico, we are entering a decisive phase of our global Finance transformation. To ensure we keep full ownership of our end-to-end processes while partnering with Genpact on operations, we are appointing Global Process Owners (GPOs) for RTR.

This is a unique opportunity for Finance professionals who want to influence how a global organization operates — and to play a central role in standardization, simplification, digitalization, and performance.

GPOs don’t run the process — they design how it should run. They are process leaders, change enablers and strategic business partners.

If you want to have a concrete impact, drive transformation across continents, and grow into a future Finance leader, this role is for you !

Main responsibilities

As a Global Process Owner, you will own the end-to-end process design and governance for your stream (RTR). You will work closely with Genpact GPOs and transformation teams, Ingenico regional Finance teams, cross-functional stakeholders (Sales Admin, Procurement, Operations, Internal Control, IT…), and Group Finance leadership. You will :

• Own global RTR process design, standards, and governance
• Drive performance through KPIs and continuous improvement
• Design and standardize end-to-end processes with a “one way of working” mindset
• Ensure compliance, internal controls, and risk management
• Enable automation, digital solutions, and data-driven decision-making
• Lead change and engage global stakeholders across Finance, IT, and Operations
• Build capabilities through training, knowledge sharing, and process discipline

What you bring

• Strong RTR expertise or proven Finance transformation experience
• Experience in process design, standardization, and continuous improvement
• Strong SAP knowledge; exposure to automation tools (Blackline/Trintech a plus)
• Solid understanding of reporting, consolidation, internal controls, and compliance
• Fluent English
• (Experience working with a BPO is a plus)

Other meaningful skills :

• Leadership and ability to influence without authority
• Clear, impactful communication
• Strong analytical and problem-solving mindset
• Curiosity, resilience, and strong appetite for change
• Ability to engage stakeholders and drive alignment

Why this role?

As a Global Process Owner, you will be at the core of Ingenico’s Finance transformation. You will shape how Finance operates globally, drive standardization, automation, and efficiency, and gain strong visibility across the organization.This role is a natural stepping stone toward leadership positions in Finance, Operations Excellence, or Transformation.

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn