R&D Information System Manager

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

Job summary

Reporting to the Group IT Director – Infrastructure, Operations and Cyber SecOps, you are responsible for overseeing the efficient and secure operation of the Software Factory (Information System dedicated to Research & Development activities). This role includes the design and implementation of infrastructures in a multi-cloud environment as well as maintaining and developing a strong relationship with the main stakeholders of the solution. 

It is an international position with a strong focus on supporting Ingenico business activities. The ideal candidate will have a strong technical background, excellent leadership skills, and a strategic mindset to drive continuous improvement and innovation.

Key Responsibilities

• Manage and mentor a team of engineers, fostering a collaborative, high-performance & delivery culture.
• Manage relationship with main stakeholders.
• Contribute to, and support R&D initiatives and roadmap, in compliance with Group IT standards
• Manage relationship with vendors.
• Infrastructures Build & Run
• Define, deploy and conduct strategy on Software Factory Information System.
• IT assets (servers, applications, appliances, ...) lifecycle management.
• Ensure compliance with Group IT governance, including but not limited to Security Operations
• Support activities management          
• Define & conduct end-users support activities (onboarding, applications functional support, offboarding, …).

Profile

You have a Master’s degree (BAC+5) in Computer Science, Information Technology, or a related field and at least 10 years of experience in IT infrastructure management, including cloud services. You are fluent both in French and English.

Important technical Skills:

• Proficiency in IT infrastructure, including servers (mostly Linux) networks, storage and security, Virtualization (VMWare)
• Proven knowledge of multi cloud environment, virtualization, IT tooling and Linux systems.
• IT tooling (monitoring/logs management/inventory tools/...)
• Disaster Recovery Plan (Zerto)
• Infrastructure as a Code
• Proven experience in maintaining an application ecosystem related to software development (Source Code Management, continuous integration, …)

Other meaningful skills :

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong analytical and strategic thinking abilities and Strong Automation Mindset
• Results oriented, change leadership, adaptability, ability to drive collaborative behaviors
• Excellent problem-solving skills and the ability to work under pressure.

• Strong knowledge of ITIL processes.
• Agile methodology (Sprint management, backlog prioritization, ...)

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.We want to adapt our processes and create a safe work environment that welcomes everyone.To learn more about what it's like working inside Ingenico, follow us on LinkedIn